Frequently Asked Questions

Yes, you can pickup in Blaine, MN. Please come with an empty SUV with seats down. Make sure you have fishing wire (or string) and command hooks for installation. If you are picking up day before, please place balloons inside until your party. 

 Yes delivery is available for the North Metro area.  The delivery fee starts at $25 within a 10 mile radius of Blaine and is an additional charge per mile for deliveries outside of this radius. Please note that setup services are not inlcluded with delivery services.

We need 5-7 days advance for all balloon orders.  Balloon columns and small garlands for pickup can be made on shorter notice.  Please note that we do only take a limited amount of balloon orders each weekend so please reach out to secure your date in advance. 

The customer must notify us of cancellation within 5 days prior to the event, pickup or delivery.  Depending whether these were special order items the customer will receive store credit for a future order or a full refund. Orders that are not cancelled 5 days prior to delivery, pickup or installation will not be refunded in any way. 

If your balloons are outside in extreme heat/cold or rain, we cannot guarantee outdoor decor for more than 1-3 days. If your balloons are in direct sunlight it is possible that they will only last the day and could pop due to intense heat. If your balloons are inside they can last up to 3 weeks.